New vs Reconditioned Stairlift
The choice between a new and a reconditioned stairlift usually comes down to a trade-off between cost on one hand, and choice, features and warranty on the other.
Quick answer: A new stairlift gives you the full choice of models, the latest features, a full-length warranty and options for curved and outdoor stairs. A reconditioned stairlift costs less but is mostly limited to straight staircases and older models. If you'll keep it for several years, new usually offers better long-term value.
Straight staircase, keeping the cost down — which wins?
On a straight staircase this is a genuinely close call, because reconditioned lifts are mostly straight models. Side by side:
| New | Reconditioned | |
|---|---|---|
| Price | Typically £2,000–£4,000 fitted | Less than new, subject to available stock |
| Choice | Full current range and options | Whatever is in stock that fits your stairs |
| Warranty | Full manufacturer warranty (Acorn states 12 months) | Usually shorter — always confirm in writing |
| Features | Latest powered swivel, footrest, controls | Older specification |
| Curved stairs | Available | Rarely available |
| Availability | Fast on straight stairs | Depends on stock |
Choose reconditioned if the budget is tight, the staircase is straight, the need may be shorter-term, and you're satisfied with the warranty offered in writing.
Choose new if you'll rely on it for several years, want the longer warranty and current comfort features, or want a specific option such as a powered footrest or heavy-duty capacity.
If the need might only last months rather than years, also price up rental — see buying vs renting. And before comparing anything, check your VAT exemption: 20% off a new lift can close most of the gap to a reconditioned one.
What you get with a new stairlift
A new stairlift gives you the full range of models and features, a fresh full-length warranty, and the option of curved or outdoor lifts as well as straight. For most people who'll rely on it for years, that reassurance and choice is worth the extra.
What a reconditioned stairlift offers
A reconditioned stairlift is a pre-owned model that's been tested, refurbished and resold, usually with a warranty and installation included. It costs less and can be a sensible choice — but it's mostly available for straight staircases, and the model choice is more limited.
How to decide
Think about three things:
- How long you'll need it — for a long-term need, new usually wins on value.
- Your staircase shape — if it's curved, new is effectively the only route, as reconditioned curved lifts are rare.
- Your budget — on a tight budget with a straight staircase, reconditioned is worth considering.
Don't forget that VAT relief and grants can make a new stairlift more affordable than the headline price suggests. See our stairlift costs guide for the full picture.
The best way to compare is with real figures for your home. Fill in the form below and Acorn Stairlifts will provide a free, no-obligation quote.