How to Choose a Stairlift

Choosing a stairlift can feel daunting, but it really comes down to a handful of decisions. Work through them in order and the right choice usually becomes clear. This guide walks you through each step and links to more detail where you need it.

Quick answer: To choose a stairlift, match it to your staircase (straight or curved), pick features that suit the user, set your budget and check funding, decide between new, reconditioned or rental, and compare the warranty and aftercare, then get a quote so you're working from real figures.

Step 1, Match it to your staircase

This is the biggest single decision. If your stairs run straight up with no bends, you need a straight stairlift, the most affordable and quickest to fit. If your staircase has any bend, turn or half-landing, you need a made-to-measure curved stairlift. Narrow, steep or awkward stairs may call for a slimline or perch model. Our types of stairlift guide compares them all, or you can check whether a stairlift is likely to fit your staircase.

Step 2, Think about who will use it

A stairlift should suit the person using it every day. Look for a powered swivel seat for safe getting on and off, simple controls (a single paddle or toggle is easier than small buttons), a seatbelt and safety sensors. If the user finds it hard to bend their knees, a perch stairlift may be more comfortable. Our guide to the best stairlift for the elderly covers this in detail.

Step 3, Set your budget and check funding

As a guide, straight lifts start around £2,000 and curved around £4,500 (with an average of about £3,900 for a new lift), but the real figure depends on your staircase, see the stairlift costs guide. Before you rule anything out on price, check what help is available:

• VAT relief, eligible customers pay no VAT, a 20% saving.
• Grants and funding, the Disabled Facilities Grant and other help may apply.

These can make a new stairlift far more affordable than the headline price suggests.

Step 4, Decide between new, reconditioned or rental

• New gives the widest choice, the latest features and the longest warranty, best if you'll keep it for years or need a curved lift.
• Reconditioned saves money on a straight staircase but has less choice and a shorter warranty, compare in new vs reconditioned.
• Rental suits short-term needs, compare in buying vs renting.

Step 5, Check the warranty and aftercare

A stairlift is a long-term purchase, so what happens after it's fitted matters. Check the warranty length and what it covers, and what servicing and breakdown support are included, see warranty and aftercare explained. The cheapest headline price isn't always the best value once aftercare is taken into account.

Step 6, Get a quote and compare fairly

Finally, get a proper quote based on your actual staircase, it's the only way to know the real cost. Use our questions to ask before buying so you compare like with like: total price including installation, VAT relief, warranty and aftercare. If your shortlist has come down to two brands, our model-by-model Acorn vs Stannah comparison sets out the ranges, weight limits, warranty lengths and installation times side by side.

A quick checklist

• ✅ Right type for your staircase
• ✅ Features that suit the user
• ✅ Total price including installation and VAT relief
• ✅ New, reconditioned or rental decided
• ✅ Warranty and aftercare understood
• ✅ A proper quote to compare

When you're ready, fill in the form below for a free, no-obligation quote from Acorn Stairlifts. Still weighing up who to buy from? Our guide to the best stairlift companies in the UK compares the national manufacturers, dealer networks and local installers side by side.

Where to go next: stairlift companies in the UK · stairlift costs · types of stairlift · Acorn vs Stannah · get a free quote