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What Stairlift Do I Have?

By the UK Mobility Stairlifts Editorial Team · How we research

Published Invalid Date

Not sure what make or model your stairlift is?

Use our stairlift identifier to narrow it down from the manufacturer name, model label, staircase type and rail.

If we find a likely match, we'll connect you to the relevant manual, error-code guide, troubleshooting information or legacy support.

  • ✓ No account required
  • ✓ No dismantling required
  • ✓ Current and legacy models
  • ✓ Manual and fault-code support connected
Identify My Stairlift

Step 1 of 7

Can You See a Manufacturer or Brand Name?

How to Identify Your Stairlift

The most reliable way to identify a stairlift is to find the manufacturer and model information on the equipment or original paperwork.

Staircase shape and rail design can help narrow the possibilities, but they should not normally be used on their own to identify an exact model.

Where Is the Stairlift Model Number?

Look for a manufacturer or model label on visible areas such as the carriage, seat base or rail.

Do not remove electrical or mechanical covers to search for a serial or model plate.

Straight vs Curved Stairlift

A straight stairlift runs along one uninterrupted straight flight. A curved stairlift follows bends, corners or intermediate landings.

Knowing whether the staircase is straight or curved can eliminate incompatible models, but many manufacturers produce both types.

How Do I Identify an Old Stairlift?

Older stairlifts may carry brand names that are no longer used, including Minivator, MediTek, Bison Bede and older Thyssen branding.

Use the model label where possible, then continue into our Legacy Stairlift Support Centre for model-specific support.

Examples of Stairlift Model Differences

Acorn 130 vs Acorn 180

The Acorn 130 is designed for straight staircases, while the Acorn 180 is Acorn's curved-staircase model. If the manufacturer label says Acorn and the model number is readable, that is much stronger identification evidence than rail appearance alone.

Stannah 600, 260 and 320

Stannah uses different model families for different applications. The 600 is associated with straight indoor stairlifts, the 260 with curved staircases and the 320 with outdoor straight stairs.

Handicare / Minivator 2000

The discontinued 2000 is a curved double-rail stairlift. A double rail can help narrow the search, but the model label should still be checked before using model-specific instructions.

Related stairlift support tools

Frequently asked questions

Look for the manufacturer name and model information on a visible label or on paperwork supplied with the stairlift. Staircase and rail design can help narrow the possibilities, but the label is generally stronger evidence.

It may be shown on a visible label around the carriage, seat base or rail. Do not remove electrical or mechanical covers simply to find a model number.

Sometimes the rail can narrow the possibilities, particularly where a model has a distinctive verified rail configuration, but rail shape alone should not normally be treated as definitive identification.

Look first for the Minivator name and a model such as 950, 1000 or 2000. Minivator later became part of Handicare, so older Minivator-branded stairlifts remain in use even though the original branding changed.

The Acorn 130 is designed for straight staircases, while the Acorn 180 is designed for curved staircases with bends, turns or intermediate landings.

You can still use the staircase type, rail and manufacturer to narrow the possibilities. If there is not enough evidence for a reliable model match, the identifier will tell you rather than guessing.

Yes. The Stairlift Symptom Finder can provide general safe user checks without requiring an exact model. Model-specific error codes should only be used once the correct model is known.