Acorn vs Brooks Stairlifts Compared
Acorn and Brooks come up together often, usually for one of two reasons: someone is choosing between quotes, or someone already owns a Brooks lift and is wondering what to do next.
Quick answer: Acorn and Brooks are separate brands within the same group and share engineering, which is why the two feel similar to own and service. Acorn is the brand sold direct with a deliberately small range (130 Straight, 180 Curved, 130 Outdoor). If you already have a Brooks lift, the practical questions are parts availability and whether repair or replacement makes more sense.
How we make money: UK Mobility Stairlifts is an affiliate of Acorn Stairlifts. Enquiries here go to Acorn, and we may receive a commission if you buy, at no additional cost to you. We have set this out as fairly as we can and would always suggest more than one quote. See our Affiliate Disclosure.
How the two brands relate
Brooks stairlifts sit in the same group as Acorn and share technology with them. In practice that means:
- similar control layouts, charging points and safety-sensor behaviour
- fault codes and troubleshooting steps that look familiar across both — see Brooks fault codes and Acorn fault codes
- servicing that many engineers are comfortable carrying out on either
They are still marketed as separate brands, so the contract you sign, the warranty you are given and the company that attends a breakdown should all be confirmed in writing.
At a glance
| Acorn | Brooks | |
|---|---|---|
| Position | Manufacturer brand sold direct | Sister brand within the same group |
| Range | 130 Straight, 180 Curved, 130 Outdoor | Straight and curved options |
| Straight stairs | Yes | Yes |
| Curved stairs | Yes, bespoke rail | Yes, bespoke rail |
| Buying route | Direct from Acorn | Group channels and partners |
| Installation speed | Advertises next-day availability on straight lifts | Confirm with the supplier |
| Warranty | Currently states a 12-month manufacturer's guarantee | Confirm with the supplier in writing |
| Technology | Shared group engineering | Shared group engineering |
If you are choosing between quotes
Because the engineering overlaps, the decision usually comes down to commercial terms rather than the machine:
- Which quote is the lower total fitted price for your staircase?
- How long is the warranty, and what does it actually cover?
- What does a service plan cost once the warranty ends?
- Who attends a breakdown, and how quickly?
- What is the installation lead time — and is it realistic for a curved rail?
- What are the removal and buy-back terms if the lift is no longer needed?
Neither brand is automatically cheaper. Price is driven by the staircase: straight or curved, rail length, the number of bends, and options such as a powered swivel seat or a hinged rail. See stairlift costs and Acorn stairlift prices.
If you already own a Brooks stairlift
Three common situations:
- It's showing a fault code. Start with the safe checks — is it parked on the charging points, is anything on the stairs, is the seat square? Our Brooks fault codes guide covers what the codes generally indicate.
- The batteries are failing. A lift that beeps or slows near the top of the stairs is often a battery job rather than a replacement job. See battery replacement.
- It's old and repairs are mounting. Get the repair quoted, then compare it against a new or reconditioned lift. Ask about parts availability for your model before committing to a major repair.
If you replace it, mention the existing lift at the survey so removal is itemised in the quote. See removing a stairlift.
How to compare fairly
- Get written quotes for the same staircase from each supplier.
- Compare total fitted price, warranty and servicing together.
- Confirm who holds the contract and who services the lift.
- For curved stairs, ask how the rail is measured and how long manufacturing takes.
Related guides
- Best stairlift companies in the UK
- Best stairlift brands compared
- Acorn vs Stannah · Acorn vs Handicare
- Acorn stairlift prices
Where to go next: stairlift costs · types of stairlift · Acorn vs Stannah · get a free quote